Marvel Rivals

Last updated: 2026-01-14
Summary
  • Highly praised team-based hero shooter gameplay
  • Diverse and unique hero roster with strong designs
  • Frequent content updates and fair monetization
  • Broken and frustrating matchmaking system
  • Toxic community and poor hero balance
  • Poor optimization with crashes and lag issues
Marvel Rivals header

Categories

Team-based CombatHero ShooterCharacter CustomizationCompetitive MultiplayerThird-Person ShooterObjective-Driven CombatClass-based CombatExtraction Gameplay

Emotions

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

98.3% PrecisionJan 14, 2025 → Jan 14, 2026
Most dangerous issue
Unoriginal Gameplay

Design · 12.9% of risk

Churn driver breakdown

Weighted by churn risk

Technical
Design
Business
Social
45.2%
34.5%
12.9%
7.5%
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Technical · 40.5% share
Design · 38.1% share
Business · 14.3% share
Social · 7.1% share
Issue · Design
Unoriginal Gameplay
Share of issues
14.3%
Primary region
USA/UK
Detected from language cues
Anger level
Angry
Average sentiment intensity