- Frequent and high-quality updates available consistently.
- Fun and engaging gameplay experience overall.
- Unique and diverse planets to explore.
- Frequent bugs and glitches encountered.
- Combat mechanics need significant improvement.
- Repetitive quests and missions.
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
95.5% PrecisionMar 17, 2025 → Mar 16, 2026
Total revenue at risk
$1,891,125
~$155,864 per month
Modeled from refund-intent reviews
Most dangerous issue
Poor Controller Support
Technical · 7.6% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
59.2%$1,119,884
40.8%$771,241
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 54.3% share
Design · 45.7% share
Issue · Design
Unengaging Gameplay
Share of issues
10.0%
Primary region
USA/UK
Detected from language cues
Anger level
Annoyed
Average sentiment intensity