- Classic and beloved RTS game
- Fun and engaging gameplay
- Strong modding community
- Online connectivity issues
- Frequent game crashes
- Compatibility issues with modern systems
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
86.7% PrecisionMar 8, 2024 → Feb 1, 2026
Most dangerous issue
Game Won't Launch
Technical · 15.5% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Business
89.7%
9.1%
1.2%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 84.8% share
Design · 12.1% share
Business · 3.0% share
Issue · Technical
No Official Multiplayer Servers
Share of issues
15.2%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity