- Extensive and high-quality song library
- Excellent chart design
- Engaging story mode
- Frequent game crashes
- Difficulty level issues
- High cost of the game
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
78.4% PrecisionAug 15, 2024 → Mar 2, 2026
Total revenue at risk
$27,866
~$1,481 per month
Modeled from refund-intent reviews
Most dangerous issue
Lack of Updates
Business · 11.3% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Business
Design
46.5%$12,952
31.0%$8,635
22.5%$6,280
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 40.0% share
Business · 33.3% share
Design · 26.7% share
Issue · Business
Lack of Updates
Share of issues
13.3%
Primary region
Korea
Detected from language cues
Anger level
Furious
Average sentiment intensity