Subnautica

Last updated: 2025-12-19
Summary
  • Immersive survival-narrative blend captivates players
  • Stunning visual and artistic design enhances atmosphere
  • Rewarding exploration system encourages discovery
  • Frequent crashes and instability disrupt gameplay
  • Poor in-game guidance and navigation frustrates players
  • No autosave feature risks losing progress
Subnautica header

Categories

SurvivalExplorationBase BuildingCraftingUnderwater ExplorationNarrative AdventureEnvironmental StorytellingSingle-player

Emotions

Fear15%Excitement15%Frustration11%Awe9%Satisfaction7%

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

87.7% PrecisionDec 23, 2024 → Dec 5, 2025
Total revenue at risk
$136,245

~$11,786 per month

Modeled from refund-intent reviews

Most dangerous issue
Broken VR Support

Technical · 16.5% of risk

Churn driver breakdown

Weighted by churn risk

$136,245
Design
Technical
Business
62.6%$85,286
33.6%$45,828
3.8%$5,131
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Design · 66.7% share
Technical · 29.4% share
Business · 3.9% share
Issue · Technical
Broken VR Support
Share of issues
13.7%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity