- Active and responsive developers
- Intuitive and varied mechanics
- Immersive and atmospheric gameplay
- Frequent game crashes
- AI and pathfinding issues
- Repetitive gameplay elements
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
30.8% PrecisionApr 19, 2025 → Jun 30, 2025
Total revenue at risk
$2,979
~$1,240 per month
Modeled from refund-intent reviews
Most dangerous issue
Black Screen On Zoom
Technical · 54.5% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
54.5%$1,625
45.5%$1,354
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 50.0% share
Technical · 50.0% share
Issue · Technical
Black Screen On Zoom
Share of issues
50.0%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity