- Engaging and fun gameplay experience.
- Variety of machines enhances gameplay diversity.
- Immersive sound environment and realistic simulation.
- Active developer involvement and updates.
- Poor control system and unrealistic physics issues.
- Poor optimization and graphical glitches reported.
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
91.1% PrecisionMar 28, 2014 → Sep 24, 2024
Total revenue at risk
$51,915
~$406 per month
Modeled from refund-intent reviews
Most dangerous issue
Poor Physics
Design · 25.0% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
70.0%$36,332
28.7%$14,883
1.3%$700
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 71.8% share
Technical · 26.8% share
Business · 1.4% share
Issue · Design
Poor Physics
Share of issues
25.4%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity