- Enjoyable multiplayer and co-op experience.
- Detailed and comprehensive crafting system.
- Engaging and comprehensive survival mechanics.
- Repetitive and boring gameplay loops.
- Unmemorable and shallow story elements.
- Technical issues and persistent bugs.
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
65.4% PrecisionApr 16, 2025 → Feb 20, 2026
Total revenue at risk
$9,234
~$894 per month
Modeled from refund-intent reviews
Most dangerous issue
Game Crashes Frequently
Technical · 19.0% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
88.0%$8,126
12.0%$1,108
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 83.3% share
Design · 16.7% share
Issue · Technical
Game Crashes Frequently
Share of issues
16.7%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity