- Fun and challenging puzzles
- Engaging and interesting story
- Excellent soundtrack and atmosphere
- Unnecessary and poorly written story
- Puzzles have mixed difficulty
- Frustrating physics mechanics
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
77.0% PrecisionJun 11, 2014 → Mar 7, 2026
Total revenue at risk
$12,617
~$88 per month
Modeled from refund-intent reviews
Most dangerous issue
Disliked Story Changes
Design · 24.2% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
62.3%$7,862
37.7%$4,756
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 64.7% share
Technical · 35.3% share
Issue · Design
Disliked Story Changes
Share of issues
23.5%
Primary region
USA/UK
Detected from language cues
Anger level
Angry
Average sentiment intensity