DARK SOULS™ II

Last updated: 2026-04-05
  • Enjoyable, rewarding, and challenging gameplay experience.
  • Beautiful environments with engaging lore and gameplay.
  • Variety in exploration, builds, and memorable hubs.
  • Inferior to other games with poorly designed bosses.
  • Inconsistent level design with problematic hitboxes.
  • Unfinished feel with mediocre graphics and design.
DARK SOULS™ II header

Emotions

Archetypes

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

81.1% PrecisionApr 11, 2025 Mar 20, 2026
Total revenue at risk
$77,221

~$6,769 per month

Modeled from refund-intent reviews

Most dangerous issue
Controller Not Supported

Technical · 31.5% of risk

Churn driver breakdown

Weighted by churn risk

$77,221
Technical
Design
89.2%$68,873
10.8%$8,348
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Technical · 85.7% share
Design · 14.3% share
Issue · Technical
Controller Not Supported
Share of issues
28.6%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity