- High-quality city-building simulator
- Active modding community
- Worth the price
- Poor optimization and performance
- Buggy and glitchy gameplay
- Outdated graphics
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
69.1% PrecisionDec 9, 2013 → Nov 13, 2025
Total revenue at risk
$8,092
~$56 per month
Modeled from refund-intent reviews
Most dangerous issue
Poor Game Design
Design · 20.6% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
46.7%$3,776
41.8%$3,384
11.5%$932
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 50.0% share
Technical · 40.0% share
Business · 10.0% share
Issue · Design
Poor Game Design
Share of issues
20.0%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity