- Stunning visuals and scenery
- Relaxing atmosphere and music
- Engaging story and characters
- Frequent bugs and issues
- Performance and optimization issues
- Poor implementation and design
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
64.5% PrecisionNov 3, 2024 → Jan 26, 2026
Total revenue at risk
$9,735
~$649 per month
Modeled from refund-intent reviews
Most dangerous issue
Poor Gameplay And Story
Design · 19.6% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
53.6%$5,219
46.4%$4,516
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 50.0% share
Design · 50.0% share
Issue · Design
Poor Gameplay And Story
Share of issues
16.7%
Primary region
Russia
Detected from language cues
Anger level
Furious
Average sentiment intensity