Call of Duty® Review Summary

Last updated: 2026-08-27
Review summary
  • Zombies mode highly praised
  • Core gameplay and graphics strong
  • Gunplay feels satisfying and solid
  • Cheaters persist despite anti-cheat
  • BIOS updates block game launch
  • Matchmaking unfair and unbalanced
Call of Duty® header

Categories

First-Person ShooterCompetitive MultiplayerBattle RoyaleCooperative MultiplayerHorde ShooterCharacter ProgressionWeapon CustomizationMicrotransactions

Emotions

Archetypes

Hardware

Windows <8GB VRAM / <16GB RAMmixedWindows 12-15GB VRAMmixed

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

98.0% PrecisionOct 23, 2023 → Aug 26, 2026
Most dangerous issue
BIOS Update Requirement

Technical · 12.0% of risk

Churn driver breakdown

Weighted by churn risk

Technical
Design
Business
Other
61.7%
26.1%
12.1%
0.2%
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Technical · 58.7% share
Design · 28.6% share
Business · 11.1% share
Other · 1.6% share
Issue · Technical
BIOS Update Requirement
Share of issues
11.1%
Primary region
France
Detected from language cues
Anger level
Annoyed
Average sentiment intensity