- Strong technical foundation and engaging gameplay mechanics.
- Comprehensive ship management and design features.
- Diverse mission types and resource management.
- Enjoyable music and atmosphere enhancing gameplay.
- Lack of content and depth.
- Game feels unfinished with poor UI and controls.
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
83.5% PrecisionFeb 17, 2023 → Feb 7, 2026
Total revenue at risk
$49,195
~$1,359 per month
Modeled from refund-intent reviews
Most dangerous issue
Lack of Game Depth
Design · 30.8% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
77.8%$38,275
19.1%$9,407
3.1%$1,514
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 79.3% share
Technical · 17.2% share
Business · 3.4% share
Issue · Design
Lack of Game Depth
Share of issues
31.0%
Primary region
USA
Detected from language cues
Anger level
Angry
Average sentiment intensity