- Responsive post-launch developer support
- Diverse and customizable character roster
- Strong storytelling and engaging RPG mechanics
- Numerous bugs and technical issues persist
- Repetitive and grindy gameplay loop
- Poor combat mechanics and responsiveness
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
64.3% PrecisionDec 10, 2025 → Dec 12, 2025
Total revenue at risk
$7,541
~$3,117 per day
Modeled from refund-intent reviews
Most dangerous issue
Unplayable Tutorial Bug
Technical · 19.4% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
71.4%$5,386
28.6%$2,154
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 66.7% share
Design · 33.3% share
Issue · Technical
Game-Breaking Lag
Share of issues
16.7%
Primary region
South Korea
Detected from language cues
Anger level
Furious
Average sentiment intensity