- Engaging and immersive storyline
- Variety in gameplay
- Well-developed and addictive gameplay
- Excessive grinding required
- Developers ignoring player feedback
- Unbalanced PvP and pay-to-win mechanics
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
96.6% PrecisionDec 15, 2022 → Feb 26, 2026
Most dangerous issue
Pay To Win Mechanics
Business · 16.5% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
58.8%
23.9%
17.3%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 62.7% share
Technical · 21.6% share
Business · 15.7% share
Issue · Business
Pay To Win Mechanics
Share of issues
13.7%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity