- Engaging and varied gameplay experience.
- Diverse factions with unique units and abilities.
- Co-op and multiplayer campaigns enhance replayability.
- Frequent game crashes and stability issues.
- Multiplayer server shutdown and connectivity problems.
- Resolution and fullscreen display problems persist.
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
85.9% PrecisionNov 28, 2020 → Jan 31, 2026
Most dangerous issue
LAN Multiplayer Issues
Technical · 18.1% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Social
75.0%
23.1%
1.9%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 65.2% share
Design · 30.4% share
Social · 4.3% share
Issue · Technical
LAN Multiplayer Issues
Share of issues
17.4%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity