Players experience frustration primarily due to technical and design issues, including frequent crashes, poor optimization, and repetitive gameplay loops. Key pain points include unfair multiplayer mechanics (e.g., cheating, toxic players, unbalanced matchmaking), exploitative monetization (e.g., excessive microtransactions, paywalled content), and bugs (e.g., disconnections, save file corruption). The game’s AI behavior, drivatars, and Eliminator mode are also cited as sources of unfair difficulty spikes.
Disappointment stems from the game failing to meet expectations set by previous entries (e.g., *Forza Horizon 4*), with criticisms targeting its lack of innovation, empty or repetitive map design, and downgraded features (e.g., simplified menus, missing customization options). Players also express dissatisfaction with monetization practices (e.g., DLC pricing, missing content in premium editions) and technical issues (e.g., crashes, poor optimization), which undermine the core experience.
Players derive satisfaction from the game’s core strengths, such as its deep customization options, smooth driving physics, and high-quality visuals/audio. The variety of cars, engaging solo/online activities, and long-term content (e.g., Playlists, seasonal events) are praised for providing value and replayability. Many appreciate the game’s accessibility and balance between arcade-style fun and simulation depth.
Excitement is driven by the game’s vibrant open world, diverse landscapes, and creative gameplay features (e.g., unique events, dynamic weather). Players highlight the immersive driving experience, high-speed races, and the thrill of exploring Mexico’s environments. Community features (e.g., custom races, multiplayer modes) and the sheer variety of vehicles/activities also contribute to this emotion.
Joy arises from the game’s celebratory atmosphere, freedom of exploration, and stress-free gameplay. Players enjoy the bright visuals, engaging soundtrack, and the ability to drive without rigid objectives. Multiplayer interactions, car customization, and the overall sense of automotive culture foster a positive, uplifting experience.
Core metrics
Core business metrics
Steam review mix, revenue model, and refund leakage.
Steam review stats
Steam rating
Very Positive (8/10)
Total reviews
257,656
Positive
229,37589.0%
Negative
28,28111.0%
Sales estimations
Estimated sales count
17,913,163
Estimated revenue
$1,074,610,648
Game price
$60
Review → sale ratio
Refund leakage
Refund-intent reviews
3692.48%
Estimated copies lost
25,654
Estimated revenue lost
$1,538,983
Review pace
Statistical analysis
Sentiment vs playtime and velocity signals.
Sentiment × Playtime
review counts
Bucket
Neg
Pos
≤ 2h playtime
3702.5%
Avg playtime 0.9h
1461%
Avg playtime 1h
> 2h playtime
2,86119.2%
Avg playtime 120.7h
11,51777.3%
Avg playtime 135.8h
Velocity
review pace
Avg/day
9.8 rev/day
Last 30d
42.7 rev/day
Quarterly
456.3 rev/qtr
Days covered
1,516.3 days
Audience segments
Who is reviewing
Buyer mixes, lifecycle phase, and Steam Deck signals.
Buyer vs key activations
Share of review volume
14,894 total
Organic purchasers13,90393.3%
Voted up: 78%
Key activations9916.65%
Voted up: 80%
Honeymoon vs endgame
Based on hours played
14,894 total
First impression0-2h8385.63%
Voted up: 40%
Mid game2-10h3,08520.7%
Voted up: 79%
Late game10-20h2,27015.2%
Voted up: 81%
Endgame20h+8,70158.4%
Voted up: 81%
Steam Deck monitor
Deck vs global sentiment
1.34% of reviews
Deck satisfaction
73.5%
Global baseline 78.3%
200 Steam Deck-tagged reviews out of 257,656 total.