Need for Speed™ Heat

Last updated: 2026-01-14
Summary
  • Engaging day-night cycle mechanics
  • Extensive car customization system
  • Impressive graphics and visuals
  • Weak and rushed storyline
  • Overly aggressive police AI
  • Frequent crashes and performance issues
Need for Speed™ Heat header

Categories

RacingVehicle CustomizationOpen-World ExplorationArcadeDriving SimulationCompetitive MultiplayerCooperative MultiplayerDynamic Day/Night Cycle

Emotions

Frustration26%Disappointment14%Excitement14%Satisfaction12%Nostalgia7%

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

96.3% PrecisionJun 6, 2020 → Jan 13, 2026
Total revenue at risk
$3,584,678

~$52,536 per month

Modeled from refund-intent reviews

Most dangerous issue
Game Crashes And Stuttering

Technical · 12.5% of risk

Churn driver breakdown

Weighted by churn risk

$3,584,678
Technical
Design
Business
Social
Other
52.3%$1,876,522
31.1%$1,114,281
13.5%$483,671
2.2%$79,591
0.9%$30,612
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Technical · 49.3% share
Design · 34.2% share
Business · 12.3% share
Social · 2.7% share
Other · 1.4% share
Issue · Technical
Game Crashes And Stuttering
Share of issues
11.0%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity